Equestrian Life

How Do I log in To Equestrian Life Brand Customer Portal

How Do I Log In to Equestrian Life Brand  Skool Community

How Do I Access Skool _courses_ (e.g. Product Tester, Marketplace, etc.)

How Do I Login To My Rewards Account?

How Do I Claim My Reward Bonuses

How Do I Play Games and Win Rewards Points

How Do I Take Advantage of Local Shopping Discounts

How Do I Check my Reward Balance and Manage my Account

How Do I  Maximize My Savings With Equestrian Life Rewards

How Do I Sign up for (Daily, Weekly, Monthly) Giveaways

Equestrian Life Rewards

Memberships

How do I track my order?

What if my package gets lost or arrives damaged?

How do I cancel my order?

What is your refund policy?

What is your shipping policy? copy

Why Do I Have To Buy A Sticker To Become A Product Tester?

Within 20 minutes of placing your order, you will receive a confirmation email with your order details. This email will include a tracking number and a link to track your order on the carrier's website.

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number into our tracking page. Tracking information may not be immediately available after your order is placed. It can take up to [X hours] for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.

At Equestrian Life, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, or delayed at our warehouse, please reach out to our friendly and responsive Customer Support team at Support@E

<h3 id="lost-packages">Lost packages</h3>At Equestrian Life, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, or delayed at our warehouse, please reach out to our friendly and responsive Customer Support team at Support@EquestrianLifeBrand.com with your order number and any relevant details.<h3 id> </h3><h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our Customer Support team at Support@EquestrianLifeBrand.com within 48 hours of receiving the order, and include photos of the damaged items or package.We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

To cancel an order, you may contact our friendly and responsive Customer Support team at Support@EquestrianLifeBrand.com. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have b

To cancel an order, you may contact our friendly and responsive Customer Support team at Support@EquestrianLifeBrand.com. Please include your order number and the reason for cancellation in your message.Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our Returns Policy for further instructions.

Refunds Policy. Returns. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received i

Refunds PolicyReturnsOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can&#x2019;t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.There are certain situations where only partial refunds are granted (if applicable)- Any item not in its original condition, is damaged or missing parts for reasons not due to our error- Any item that is returned more than 30 days after deliveryRefunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)If you haven&#x2019;t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you&#x2019;ve done all of this and you still have not received your refund yet, please contact us at <a data-fr-linked="true" href="mailto:support@equestrianlifebrand.com">support@equestrianlifebrand.com</a>.Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at <a data-fr-linked="true" href="mailto:support@equestrianlifebrand.com">support@equestrianlifebrand.com</a> and send your item to:&#xA0;Equestrian Life LLCReturns Department6436 Stargaze LaneCharlotte, NC 28269GiftsIf the item was marked as a gift when purchased and shipped directly to you, you&#x2019;ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn&#x2019;t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.ShippingTo return your product, you should mail your product to:&#xA0;Equestrian Life LLCReturns Department6436 Stargaze LaneCharlotte, NC 28269You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don&#x2019;t guarantee that we will receive your returned item.

[No international shipping]. Our standard shipping time within [country/region] is [# of days] business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your lo

[No international shipping]Our standard shipping time within [country/region] is [# of days] business days.Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year. Currently, we do not offer international shipping, but we are working to provide this service in the future. For additional questions about our shipping policy, please contact us at [email/phone #]. [International shipping included]Our standard shipping time within [country/region] is [# of days] business days.For international orders, expect a shipping time of [# of days] business days. Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year. For additional questions about our shipping policy, please contact us at [email/phone #].

Great Question! Prior to asking consumers to purchase a sticker, in order to enroll into our Equestrian Product Tester Program, we found we were only attracting ‘freebie’ seekers. We received little to no responses when sending out free products. How

Great Question! Prior to asking consumers to purchase a sticker, in order to enroll into our Equestrian Product Tester Program, we found we were only attracting &#x2018;freebie&#x2019; seekers. We received little to no responses when sending out free products. However, once we asked for a small exchange for a sticker, our reviews and feedback went through the roof! If you&#x2019;re okay grabbing a few stickers, we&#x2019;d be excited to send you access to free &amp; highly-discounted products in order to hear your feedback - deal?

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